Dessintey is a French medtech company specializing in neurorehabilitation. Their SRT (Self-Rehabilitation Technology) helps patients regain motor function through interactive, sensor-based exercises that provide real-time feedback and adapt to each user’s abilities. The technology encourages autonomy, increases rehabilitation intensity, and is used in hospitals and care centers worldwide, including in a large-scale initiative in Ukraine. There are three SRT devices, each targeting different motor skills, from gross to fine movements. We were asked to conduct a user study for this company in order to observe whether the device was well understood and integrated into daily practices and usage, both by patients and medical staff in rehabilitation centers and hospitals.

We visited three different centers: We first conducted a broad panel of interviews. Then, we analyzed the data in order to categorize it and begin identifying typical user journeys based on each center.

We also analyzed the physical space and its impact on how the devices were used.

Finally, we drew several key insights before making recommendations in response to our findings.
Unfortunately, due to confidentiality reasons, I am not allowed to share this information. DESSINTEY

SMR Facility in Evian (Camille Blanc)

MGEN medical care and rehabilitation centers aim to take over from hospitals or general practitioners. They develop personalized therapeutic projects in collaboration with the patient, to facilitate their return to normal life. The diversity and complementarity of MGEN facilities make it possible to support each individual in their unique journey.
Profile: Large center (158 beds + 32 day hospital), located in downtown Évian.

Interviewed profiles:

• 3 patient users
  
• 1 occupational therapist
  
• 2 nursing assistants
  
• 1 nurse
  
• 1 family member

Iris Clinic Saint-Priest (Ramsay Santé)

SMR centers ensure continuity of care after hospitalization. These specific treatments aim to prepare patients for returning home and maintaining autonomy. Historically, the average length of stay was about 30 days. Today, Ramsay Santé's SMR activity focuses more on short-term care, while still taking a holistic approach and developing more specialized services.
Profile: Large center (90 beds + 60 day hospital), located on the outskirts of Lyon.

Interviewed profiles:

• 1 patient user
  
• 2 novice patients
  
• 1 occupational therapist
  
• 1 nursing assistant
  
• 1 nurse
  
• 1 rehab supervisor
  
• 1 APA teacher (adaptive physical activity instructor)

Résidence Mutualiste Alpha (AESIO Santé)

Résidence Mutualiste Alpha is part of the AESIO Santé group. It hosts adults with physical disabilities, with or without associated cognitive impairment. Located in Champdieu, it offers 60 spots: 58 for full-time residential care, and 2 for short-term stays to help families caring for a disabled relative take a break.
Profile: Small-scale center (60 beds), located in a rural area.

Interviewed profiles:

• 2 patient users
  
• 1 occupational therapist
  
• 1 nursing assistant
  
• 1 director
  
• 1 activity coordinator
  
• 1 family member

Self-Rehabilitation Technology USER STUDY 04.2025 HEALTH